Last Updated: April 09, 2025

At Selectgadgets, we are committed to providing an exceptional shopping experience backed by transparent and customer-friendly return and refund policies. Please review the following information carefully to understand how we handle returns, exchanges, cancellations, and refunds.

General Policy

We value customer satisfaction and aim to support you in every possible way.

If your package arrives with visibly damaged outer packaging, do not accept it. Refuse delivery and notify us immediately so we can initiate appropriate action and assist with replacements or refunds.

Returns and exchanges are accepted only under the conditions outlined below.

Returns & Exchanges

You can request a return or exchange under the following conditions:

  • Defective Product:
    Notify us via email within 48 hours of delivery if the item is not functioning correctly.

  • Incorrect Item Received:
    Contact us within 48 hours if you received the wrong item.

  • Damaged or Incomplete Product:
    Email us within 48 hours if your item arrives broken or missing parts.

  • Size Issues:
    Notify us within 48 hours for size-related concerns. If the correct size is unavailable, store credit will be issued. Size issues must differ from the specifications provided on our website.

Order Cancellation

You may cancel your order before it has been shipped.
Refunds for eligible cancellations will be processed within 7–10 business days or issued as store credit, based on your preference.

Return Conditions

To qualify for a return or exchange, items must meet the following criteria:

  • Tags: All original tags must be intact.

  • Packaging: Product must be in original, unopened packaging. (Ripped courier bags are acceptable.)

  • Condition: Items must be unused, unworn, unwashed, and in resalable condition.

Non-Returnable Items

The following items are not eligible for return or exchange:

  • Items purchased using promotional credits or buyback points

  • Perishable, consumable, or hygiene-sensitive products (e.g., nutritional items or edibles)

How to Initiate a Return

  1. Contact our customer support at returns@selectgadgets.com or call +91 8287883466 within 48 hours of receiving your order.

  2. Provide your order number, reason for return, and supporting evidence (e.g., photos).

  3. Our team will provide the return shipping address and any applicable instructions.

  4. After we receive and inspect the returned item, we will process your refund, exchange, or store credit within 7 business days.

Note: Return shipping costs may apply unless otherwise specified.

Refunds

  • Refunds are processed via the original payment method within 7–10 business days upon approval.

  • Cancellations prior to dispatch may be refunded or converted to store credit upon request.

Warranty Claims

  • Issues reported after 48 hours of delivery are treated as warranty claims.

  • We will assist you in initiating warranty claims with our suppliers or direct you to their official representatives in India.

  • For unresolved warranty concerns, contacting the product’s brand directly is recommended. We can provide contact details where possible.

Important Notes

  • Refunds for buyer’s remorse (change of mind) are not accepted unless explicitly stated in promotional offers.

  • During festive seasons or sale events, special return rules may apply. These will be clearly communicated on our website.

Contact Us

For any queries regarding returns, exchanges, or refunds, please reach out to us:

Selectgadgets
📧 Email: returns@selectgadgets.com
📞 Phone: +91 8287883466
🌐 Website: https://selectgadgets.com